Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Effective Date: January 1, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a reservation, or contact us. This may include:

  • Personal information (name, email address, phone number)
  • Payment information (credit card details, billing address)
  • Travel details (pickup/drop-off locations, dates, times)
  • Communication preferences and special requests

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your transportation reservations
  • Share your booking details with affiliated car service and limousine operators to fulfill your requests
  • Communicate with you about your reservations and our services
  • Process payments and prevent fraud
  • Improve our services and customer experience
  • Send marketing communications (with your consent)

3. Information Sharing

As a brokerage service connecting customers with transportation providers worldwide, we share your information with:

  • Affiliated limousine and car service companies to fulfill your transportation requests
  • Payment processors to handle transactions
  • Service providers who assist with our operations
  • Legal authorities when required by law

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and analyze website usage:

  • Google Analytics: To understand website traffic and user behavior
  • Google Ads: To provide relevant advertising and measure ad performance
  • Microsoft Clarity: To analyze user interactions and improve website functionality
  • Behavior Tracking Tools: To optimize user experience and website performance
  • Essential Cookies: To maintain website functionality and user sessions

You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your data (subject to legal requirements)
  • Opt-out of marketing communications
  • Request information about how your data is used

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.

9. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Phone: 866.348.3461

Email: info@limosatyourservice.net